NelsonHall is the leading global BPO and ITO research & analysis firm with analysts across the U.S., U.K. and Continental Europe. Founded in 1998, NelsonHall takes a global approach to analysis of vendors and outsourcing markets and is widely respected for the quality and depth of its research.

NelsonHall also offers a suite of « speed-to-source » tools (NEAT) that assist buy-side executives in saving time and money, while enhancing the quality of their sourcing decisions in BPO and ITO evaluations. In particular, NelsonHall helps organizations ensure that key sourcing decisions are based on industry reality not market hype, providing detailed and objective market and supplier knowledge required for sourcing success.